How we are paid

On receiving an enquiry we invite a prospective client to come to our offices for a preliminary meeting - or we can meet in the comfort of your own home if you prefer. The purpose of the meeting is firstly to establish whether we are able to assist with your needs and objectives and secondly to discuss how we would be paid for our services should you instruct us to proceed.we do not charge for this preliminary meeting and there is no obligation on either side.

After the initial consultation, we will agree with you how Greysmere is to be remunerated for the service(s) provided. Our fees may include an advice charge and an implementation charge. Both of these charges will be fully detailed and explained to you (in the form of a Client Engagement and Fee Agreement Letter) prior to us proceeding with the requested services. For retail investments, the implementation charge may be paid either by cheque or through an adviser charge paid to Greysmere by the chosen product provider. Any adviser charge that is paid to Greysmere by the provider will be taken out of the monies to be invested before the investment is made.

For any products other than retail investment products, we may be paid out of the cost of these financial products by means of a commission from the chosen provider. We will always tell you about any commission we earn, and it will be taken into account in working out our overall fee. Commission is paid to an IFA firm by a provider, usually an insurance company, for the successful placing of business. The commission is included within the providers normal product charges, so there is nothing you need to pay us in addition. The amount of commission is based on a percentage of the premiums payable.

Our fees will usually be based on time spent and evaluated at a rate per hour calculated to recover our costs. Fees may attract an additional VAT charge whereas commissions, under current legislation, do not.

Whether we take our remuneration by way of fees (cheque or adviser charge) or commission will be a matter of discussion and agreement, and no charges for fees will be made without prior notification in writing (in the form of a Client Engagement Letter and Fee Agreement).

For mortgage advice, we may receive a fee from the lender. We may also charge you a fee, the precise amount of the fee will depend upon your circumstances but we estimate that it will be £495 for a residential mortgage and £695 for an equity release mortgage.

Your home may be repossessed if you do not keep up repayments on your mortgage.fees we charge will be a matter for discussion and agreement and no charges will be made without prior notification in writing.